Acceptance of Terms
These Terms of Service ("Terms") govern your use of the website, software, consultancy services, and SMS messaging program provided by Amarillo Logic ("we," "us," "our"). By accessing our website, engaging our services, or opting in to receive SMS messages from us, you agree to be bound by these Terms. If you do not agree, do not use our services or opt in to our SMS program.
Services
Amarillo Logic builds and maintains custom websites, web applications, Cloudflare Workers, automated workflows, and related software for businesses. We also provide consultancy services including workflow audits, AI integration, and SMS-based payment systems. The specific scope of services for each client is defined in a separate service agreement or statement of work.
SMS Messaging Program Terms
Program description
Amarillo Logic operates a customer care SMS messaging program that enables two-way text conversations between our dispatch team and our clients. Messages include support request responses, account and service updates, project status communications, workflow and integration alerts, and billing inquiries.
Opt-in methods
You may opt in to our SMS program by:
- Web form: Visiting amarillologic.ai/contact, entering your mobile phone number, and actively checking the SMS consent checkbox (not pre-selected).
- Text message: Texting the keyword START to our designated support number. You will receive a welcome message describing the service, message frequency, standard disclaimers, HELP and STOP instructions, and links to these Terms and our Privacy Policy. You must reply to confirm your enrollment.
- Verbal consent: Providing your mobile number verbally during a support call or onboarding conversation, after which your number is enrolled in the campaign.
Message content
Messages you receive may include: responses to your support questions, status updates on bug fixes and feature requests, deployment confirmations, scheduled maintenance notifications, DNS and SSL updates, domain expiration alerts, project milestone completions, workflow and API integration statuses, and billing and subscription information.
Message frequency
Message frequency varies based on your support activity and service needs. Clients with active projects or open support tickets may receive multiple messages per week. Clients with stable products may receive messages occasionally (monthly or less). We do not send marketing or promotional messages unrelated to your services.
Standard disclaimers
Standard message and data rates may apply. Your mobile carrier may charge you for text messages according to your wireless plan. Amarillo Logic does not charge for SMS messages.
Opt-out
You may opt out at any time by replying STOP, UNSUBSCRIBE, or CANCEL to any message from Amarillo Logic. Upon opt-out, you will receive a single confirmation reply, and your number will be removed from the campaign. No further messages will be sent unless you re-enroll.
HELP
Reply HELP to any message from Amarillo Logic to receive our business name, support contact information, and a reminder of the opt-out keywords.
Carrier compliance
Our SMS program is registered with The Campaign Registry (TCR) under the A2P 10DLC framework through our provider, Twilio. Our campaign is classified as Customer Care. We comply with TCPA consent requirements, CTIA messaging principles, and carrier-specific messaging policies.
Liability limitation for SMS
Amarillo Logic is not liable for delayed, undelivered, or misdirected messages due to carrier network issues, mobile device limitations, or factors beyond our control. We are not liable for any charges your carrier may apply for message delivery. SMS delivery is not guaranteed on all carrier networks.
Client Responsibilities
You agree to provide accurate and current information when using our services, including a valid mobile phone number if you opt in to SMS. You are responsible for notifying us if your phone number changes. You agree not to use our services for any unlawful purpose or in violation of these Terms.
Intellectual Property
Custom code, designs, and content created by Amarillo Logic for a client are transferred to the client upon full payment for the applicable project, unless otherwise specified in the service agreement. Amarillo Logic retains ownership of its proprietary tools, frameworks, and processes not specific to a client's project.
Payment Terms
Payment terms for each engagement are defined in the applicable service agreement or invoice. Invoices are due within the terms specified. Late payments may result in suspension of services. Recurring services (hosting, maintenance, monitoring) are billed in advance on a monthly cycle unless otherwise agreed.
Disclaimers and Warranties
Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free of security vulnerabilities. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
Limitation of Liability
To the maximum extent permitted by law, Amarillo Logic's total liability for any claim arising from our services shall not exceed the amount you paid us for the specific service giving rise to the claim in the twelve months preceding the claim. We are not liable for loss of data, lost profits, or business interruption beyond what is covered in the service agreement.
Indemnification
You agree to indemnify and hold harmless Amarillo Logic from claims, damages, and expenses arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.
Termination
Either party may terminate services with notice as specified in the service agreement. Upon termination, you remain responsible for all fees accrued up to the termination date. SMS program enrollment is automatically terminated upon service termination, or you may opt out at any time by replying STOP.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in the Texas Panhandle region.
Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services or participation in the SMS program after changes constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms? Contact us:
- Email: hello@amarillologic.com
- Phone: (806) 433-0154
- Web: amarillologic.ai/contact