Information We Collect
Amarillo Logic ("we," "us," "our") is a software and consultancy company based in the Texas Panhandle. We build and maintain custom websites, web applications, Cloudflare Workers, and automated workflows for our clients. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or SMS communications.
We collect the following types of information:
- Contact information: Name, email address, phone number, and company name — provided voluntarily through our contact form, onboarding documents, or during SMS conversations.
- Service data: Information related to the websites, applications, and workflows we build and maintain for you, including deployment status, domain information, and integration configurations.
- Communications data: Records of SMS conversations, email exchanges, and support interactions with our team.
- Technical data: IP addresses, browser type, and usage analytics from our website and web applications.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services for you
- Respond to your support requests, questions, and inquiries
- Send you service updates, maintenance notifications, and project status communications
- Process payments and manage billing
- Communicate with you about your projects, deployments, and workflows
- Comply with legal obligations and protect our rights
SMS and Mobile Communications
If you have opted in to receive SMS messages from Amarillo Logic, the following terms apply to our mobile messaging program:
Opt-in and consent
You opt in to receive SMS messages from Amarillo Logic by either (1) checking the SMS consent box on our contact form at amarillologic.ai/contact and providing your mobile phone number, or (2) texting the keyword START to our designated support number. By opting in, you consent to receive customer care text messages from Amarillo Logic related to your websites, applications, workflows, support requests, and account management.
Message frequency
Message frequency varies based on your support activity and service needs. Clients with active projects or open support tickets may receive multiple messages per week. Clients with stable, low-maintenance products may receive messages only occasionally (monthly or less). You will not receive more messages than necessary to provide customer care and support.
Message and data rates may apply
Standard message and data rates may apply to messages sent to and received from Amarillo Logic. Your mobile carrier may charge you for text messages according to your wireless plan. Amarillo Logic does not charge for SMS messages.
Opt-out
You may opt out of receiving SMS messages at any time by replying STOP, UNSUBSCRIBE, or CANCEL to any message from Amarillo Logic. Upon opt-out, your mobile number will be removed from our campaign and you will receive no further SMS messages unless you re-enroll. A single confirmation reply will be sent to confirm your opt-out.
HELP
You may reply HELP to any message from Amarillo Logic to receive a response containing our business name, support contact information, and a reminder of the opt-out keywords.
Carriers and supported networks
Our SMS program operates through Twilio and is registered under the A2P 10DLC framework. Messages are delivered through major US wireless carriers, though delivery is not guaranteed on all networks.
Non-Sharing of Mobile Numbers
We do not share, sell, rent, or lease your mobile phone number to any third party. Your mobile number is used solely by Amarillo Logic to deliver customer care messages related to your services. We do not provide your mobile number to advertising networks, data brokers, or marketing list services. Your mobile number is stored in our systems for the sole purpose of delivering SMS communications you have opted in to receive and is removed from our SMS program upon opt-out.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service providers: We use third-party services (such as Twilio for SMS, Cloudflare for hosting, and Stripe for payments) that process data on our behalf to deliver our services. These providers are contractually bound to protect your data and are prohibited from using it for other purposes.
- Legal compliance: We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
- Business transfer: In the event of a merger, acquisition, or asset sale, information may be transferred subject to the terms of this Privacy Policy.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), access-controlled infrastructure, and secure secret management. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as you are an active client or as necessary to provide our services. SMS consent records are retained with timestamps and opt-in source for compliance audit purposes. If you request deletion of your data, we will remove it from our active systems within 30 days, except where retention is required by law or for legitimate business record-keeping.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal exceptions)
- Opt out of SMS communications at any time by replying STOP to any message
- Withdraw consent for data processing at any time
To exercise these rights, contact us at hello@amarillologic.com or by calling (806) 433-0154.
Children's Privacy
Our services are directed at businesses, not children. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page, and we will notify active SMS subscribers of significant changes affecting their messaging program.
Contact Us
Questions about this Privacy Policy or our data practices? Contact us:
- Email: hello@amarillologic.com
- Phone: (806) 433-0154
- Web: amarillologic.ai/contact