Support
Amarillo POS Support
Help for merchants and staff using Amarillo POS on iPhone and Android — sign-in, Tap to Pay, card readers, catalog, and checkout.
App Store / Play support URL: amarillologic.ai/support
Contact us
For account access, payments readiness, Tap to Pay onboarding, or hardware questions, reach Amarillo Logic directly:
- Email
hello@amarillologic.ai - Phone
(806) 433-0154 - Web
amarillologic.ai/contact
Include your business name, the email on the POS account, device model / iOS version, and a short description of what you need. We typically reply within one business day.
Common topics
Sign-in
Use the Password tab with the email and password from setup, or Email or Google with your business code if Amarillo Logic invited your staff that way. Face ID unlocks a saved session on the device after the first successful sign-in.
Tap to Pay on iPhone
An owner or manager must enable Tap to Pay in Settings and accept Apple’s Terms. Staff cannot accept Terms for the business. Supported iPhones and a current iOS version are required. See Settings → Tap to Pay → How to use Tap to Pay for merchant education.
Card readers
Bluetooth Stripe Terminal readers need Location and Bluetooth permission while discovering or connecting. Keep the reader charged and nearby; use Settings → Card reader if the register cannot find hardware.
Catalog & checkout
Owners and managers can manage catalog, discounts, staff, and checkout settings in the app. Payment links and open-amount (contract) charges are available when enabled for your business.
Product overview
Learn how Amarillo POS fits gates, markets, and short catalogs on our in-person POS page.
Privacy
How we handle POS account, device permission, and payment-related data is described in our Privacy Policy.